Welcome to Sofu Store. Your privacy is critically important to us. This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our website (https://sofustore.com/). By using our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect the following types of information when you interact with our website:
a. Personal Information
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely by Razorpay, we do not store your payment details)
b. Non-Personal Information
- IP address
- Browser type and version
- Operating system
- Website usage data (e.g., pages visited, time spent, etc.)
c. Payment Information
All payment transactions on our website are processed securely through Razorpay Payment Gateway. Razorpay adheres to strict industry standards for payment processing. Your financial details are encrypted and handled directly by Razorpay. We do not store or process your card details on our servers.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your orders, offers, and updates
- Improve our website, services, and customer experience
- Prevent fraud and ensure security
- Comply with legal obligations
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties, except in the following cases:
- Payment Processing: Your information is shared with Razorpay to process payments securely.
- Shipping Providers: To fulfill your orders, we share necessary details with shipping and delivery partners.
- Legal Compliance: We may disclose information if required by law or to protect our legal rights.
4. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us:
- Remember your preferences
- Track website performance
- Deliver personalized ads and promotions
You can control or disable cookies through your browser settings, but this may affect the functionality of our website.
5. Data Security
We take the security of your data seriously and implement industry-standard measures to protect your personal information. These measures include:
- SSL (Secure Sockets Layer) encryption for data transmitted between your browser and our website.
- Regular security audits and updates.
- Secure payment processing through Razorpay.
However, no online platform is 100% secure. Please ensure you use a strong password and keep your login credentials confidential.
6. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review the privacy policies of these third-party services before sharing any information.
7. Your Rights
You have the right to:
- Access, update, or delete your personal information by contacting us.
- Opt-out of marketing communications by clicking the “Unsubscribe” link in our emails.
- Request a copy of the data we hold about you.
To exercise these rights, please email us at [email protected].
8. Razorpay Privacy Policy
As we use Razorpay for payment processing, their Privacy Policy applies to all transactions. You can read Razorpay’s Privacy Policy here: https://razorpay.com/privacy/.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Please review this page regularly to stay informed.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Sofu Store
Email: [email protected]
Website: https://sofustore.com/